Triages your support queue into urgent, answerable, and escalate, drafts replies grounded in your docs and past tickets (never made up), and digests recurring issues for the product team.
What it builds for you
- The queue triaged into urgent / answerable / escalate
- Replies drafted from your real docs and past tickets
- Recurring issues spotted and digested for product
- Macros and help-centre answers kept current
Connects to
gmailslackzendesk
How it works
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Customize it
One tap opens Sauna and it gets to work building Support Cockpit around you.
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Connect your tools
Link Gmail, Slack, Zendesk — connect once and it has what it needs.
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It keeps running
Live data and scheduled syncs keep it current — no upkeep from you.