The AI agent for ecommerce operations analysts
Sauna monitors order flow and fulfillment SLAs, flags stuck and high-risk orders, reconciles payouts, and builds the operations dashboard across Shopify, Stripe, and your fulfillment data.
What it does
What Sauna does for ecommerce operations analysts
- 01
Watch the order flow
Sauna monitors orders from Shopify, flags the ones stuck unfulfilled past SLA, and drafts the escalation to the warehouse with the order list.
- 02
Reconcile payouts
It reconciles Stripe payouts against Shopify orders and refunds and writes a discrepancy list for the transactions that don't tie out.
- 03
Flag risky orders
Sauna surfaces high-risk and chargeback-prone orders from Stripe signals and drafts the hold-or-review note for the fraud queue.
- 04
Build the ops dashboard
It assembles the daily ecommerce ops dashboard in Google Sheets — orders, fulfillment SLA, refund rate, and revenue — and posts the headline to Slack.
Put Sauna to work on this.
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Ask in chat. It does the work.
Sauna shows up where you already work — the web app, Slack, email, iMessage, and Superhuman. It reads what it needs, does the task, and comes back with the draft for your approval.
Try it
Ask in plain words
The literal prompt for this job. Open it in Sauna and it picks up from there.
“Reconcile yesterday's Stripe payouts against Shopify orders and refunds, list anything that doesn't tie out, and flag orders stuck unfulfilled past our 2-day SLA.”
Plugs into the tools you already run — and thousands more, or any MCP server.
Good to know
Questions, answered.
Will it cancel or refund orders itself?
No. Sauna flags the stuck, risky, or mismatched orders and drafts the action, but the cancel, refund, or hold is applied only after you approve.
How does it handle a payout that doesn't reconcile?
It shows both sides of the gap with transaction IDs and timestamps and won't force a match — it surfaces the discrepancy for you to resolve.
Is my data safe?
Sauna reads only what you connect, and acts only after you approve. Your workspace and its memory are yours, not training data.
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More ways teams use Sauna
Put Sauna to work for ecommerce operations analysts.
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