Delete your account

Sauna is made by Wordware. This page explains how to delete your Sauna account and the data that goes with it, including when you no longer have the app.

In the app

• Android and iOS: open Settings, then Account, and tap Delete account. Type DELETE to confirm.
• Web: sign in at app.sauna.ai, open Settings, then Account (app.sauna.ai/settings/account), and click Delete account. Type DELETE to confirm.

Without the app

Email privacy@sauna.ai from the email address you sign in to Sauna with, and ask us to delete your account. If you sign in with a phone number only, say so in your email, and we'll text that number a code to confirm it.

We may ask you to confirm the request comes from you. We reply within the time the law requires: 30 days for requests from the EU and UK, and 45 days for requests from California.

What happens

We sign you out right away and disconnect your connected accounts. Your account and data are deleted 7 days later.

To cancel the deletion and restore access, email privacy@sauna.ai within those 7 days. A cancelled subscription stays cancelled; you can subscribe again once your account is back.

What gets deleted

Your profile, chats, attachments, files, knowledge, skills, apps, automations, memory, Sauna computer, messaging links and usage data.

If you're your organization's only member, we also delete the organization after 7 days and cancel its subscription right away.

App Store or Google Play subscription? You'll need to cancel it separately.

What we keep

We keep a few records for a set time after deletion, for legal, security and fraud-prevention reasons. Section 11 of the Privacy Policy lists them and how long we keep each.